Refund Policy

At Green Travel Adept, we prioritize your satisfaction and are committed to providing a positive eco-friendly travel experience. If for any reason you are not completely satisfied with your purchase, we have implemented a straightforward refund policy to ensure peace of mind.

Eligibility for Refunds

You may be eligible for a refund under the following circumstances:

  • If your travel booking is canceled within 48 hours of purchase.
  • If your booking was incorrectly charged or there was an error in the transaction.
  • If you experienced a significant change in the travel itinerary that was not communicated to you prior to your departure.

How to Request a Refund

To initiate a refund request, please follow these steps:

  • Contact our customer support team at [email protected] within 48 hours of your purchase or within 24 hours after a significant change to your travel itinerary.
  • Provide your booking confirmation number and a brief explanation of your refund request.
  • Once your request is received, we will review it and respond within 3-5 business days.

Refund Processing

If your refund request is approved, the refund will be processed back to the original payment method used for the transaction. Please allow 5-7 business days for the funds to appear in your account, depending on your bank’s processing times.

Exceptions

Please note that certain non-refundable bookings (such as specific hotel deals or promotional packages) may be exempt from this refund policy. Always review the terms and conditions attached to your booking for more details.

Contact Us

If you have any questions or need further assistance regarding our refund policy, please do not hesitate to reach out to us:

Thank you for choosing Green Travel Adept for your eco-friendly travel adventures!